If we are substantively correcting an article, photo caption, headline, graphic, video or other material, we should promptly publish a correction explaining the change.
When our journalism is factually correct but the language we used to explain those facts is not as clear or detailed as it should be, the language should be rewritten and a clarification added to the story. A clarification can also be used to note that we initially failed to seek a comment or response that has since been added to the story or that new reporting has shifted our account of an event.
A correction that calls into question the entire substance of an article, raises a significant ethical matter or addresses whether an article did not meet our standards, may require an editor’s note and be followed by an explanation of what is at issue. A senior editor must approve the addition of an editor’s note to a story.
Other corrections policies
- When an error is found by a reader and posted to the comment stream, the audience engagement team should indicate in comments that it has been corrected.
- If we have sent out incorrect information in an alert, we should send out an alert informing people that the news reported in the earlier alert was wrong and give readers the accurate information.
- When we publish erroneous information on social networks, we should correct it on that platform.
- We do not attribute blame to individual reporters or editors (e.g. “because of a reporting error” or “because of an editing error”). But we may note that an error was the result of a production problem or because incorrect information came to us from a trusted source (wire services, individuals quoted, etc.).